Turn Business Over To Two Sons

 

 

 

Personal Goals

• Turn over family business to two sons
• Maintain income stream and high reputation

Trigger

• Desire to retire and the rise of new competition

Strategy

• Train sons in leadership management
• Provide interim management until sons were prepared to assume resonsibility
• Establish a formal quality control system
• Implement a formal system of process improvement
• Formalize the customer service philosophy